The musings and meanderings of a mixed media artist and yarn junkie who loves to knit,spin, crochet, make elemental figures, write and enjoy life. I try to follow the wheel of the year and enjoy each day of it. My art reflects that spiritual journey.
I emailed the CEO of Virgin and let him know all about my problems with them. I didn't really expect a response but was pleasantly surprised. I had an email within half an hour of mine explaining that the CEO wasn't there but they would check into it. The very next morning a phone call from his assistant asking what had happened and offering to help. I replied that it was too late I had moved providers but had wanted to let them know why. Her response? you should have rung the CEO earlier and we could have helped. I did try to tell her that I had been unable to get past customer services or tech support but there you go.
At least they respond, albeit too late.